Complaint #1514364 submitted on 08/11/2015 relating to Ad Astra Recovery Services Inc. Complaint relates to Debt collection Payday loan - Disclosure verification of debt Right to dispute notice not received.
Complaint was submitted via Web and sent to the company on Tuesday 11th August 2015.
I received a copy of a payment demand letter from Ad Astra Recovery Services that was included in forwarded mail from another address. I did not live at this address at the time this payday loan was applied for. I requested validation of this debt under the Texas Finance Code Section 392.202. Ad Astra did not respond to the request but they continue their collection activity by continuing to report the account to the credit reporting agencies. They also verified the account as accurate XX/XX/XXXX and XX/XX/XXXX but were unable to provide copies of contracts, agreements., etc.
Servicemember
| Company | Ad Astra Recovery Services Inc |
| Complaint ID | 1514364 |
| Date Received | 08/11/2015 |
| Product | Debt collection Payday loan |
| Issue | Disclosure verification of debt Right to dispute notice not received |
| State/ZIP Code | TX 752XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 08/11/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
Leave your comments and feedback below.