Complaint #1778681 submitted on 02/08/2016 relating to HCFS Health Care Financial Services, Inc.. Complaint relates to Debt collection Medical - False statements or representation Attempted to collect wrong amount.
Complaint was submitted via Web and sent to the company on Wednesday 10th February 2016.
I had an outstanding medical bill from hospital emergency technicians. They said they did not receive insurance info. I resubmitted info 2 times to the billing company. I receive a collections notice for the amount. I get scared and pay the outstanding balance. I was assured by the collectors that I would be able to get a reimbursement from my insurance companies. I call my insurance and they said a claim was never filed. I call back and give the information so they can call the insurance company. A week passes and i call back and now they have no information on my account and hang up the phone after taking my money.
| Company | HCFS Health Care Financial Services, Inc. |
| Complaint ID | 1778681 |
| Date Received | 02/08/2016 |
| Product | Debt collection Medical |
| Issue | False statements or representation Attempted to collect wrong amount |
| State/ZIP Code | NJ 076XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 02/10/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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