Bank of America Complaint: Balance transfer

#1777891 8 Feb 2016

Credit card

Complaint #1777891 submitted on 02/08/2016 relating to Bank of America. Complaint relates to Credit card - Balance transfer .

Complaint was submitted via Web and sent to the company on Wednesday 10th February 2016.

Narrative (may be redacted).

In XXXX 2014, Bank of America permitted a balance transfer from my BOA XXXX to an XXXX XXXX account. The amount was $ XXXX a {$400.00} fee. I did not authorize this transfer nor did I have an XXXX account. BOA refuses no to credit my account or give me any information about this transaction so that I may investigate it myself. Please help. {$10000.00} is a lot of money. Thank you.

Company Bank of America
Complaint ID 1777891
Date Received 02/08/2016
Product Credit card
Issue Balance transfer
State/ZIP Code VA 223XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 02/10/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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