Complaint #1508719 submitted on 08/07/2015 relating to Sacor Financial, Inc. Complaint relates to Debt collection Credit card - Disclosure verification of debt Not given enough info to verify debt.
Complaint was submitted via Web and sent to the company on Friday 7th August 2015.
Sacor Financial XXXX Inc has taken over the debt that I owed to a credit card. They take {$300.00} from my bank account on a monthly basis. I have asked if there is interest and do not get clear information. I have asked for a statement and was told that is not there practice. They only send me a reminder letter on a monthly basis reminding me they are withdrawing {$300.00} from my bank account. I have asked how I can keep track of the balance re : my payments and interest. They informed me they are under no obligation to do this and it is not their practice. They are not " set up to do that. I have called and emailed numerous times and XXXX XXXX XXXX - the only person who can help me is always out of the office. I have not actually spoken to him in XXXX months. I am not disputing that I owe money - I am asking for verification as to my balance on a monthly basis.
| Company | Sacor Financial, Inc |
| Complaint ID | 1508719 |
| Date Received | 08/07/2015 |
| Product | Debt collection Credit card |
| Issue | Disclosure verification of debt Not given enough info to verify debt |
| State/ZIP Code | NJ 080XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 08/07/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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