Complaint #1507585 submitted on 08/06/2015 relating to Alpha Recovery Corp. Complaint relates to Debt collection I do not know - Disclosure verification of debt Not given enough info to verify debt.
Complaint was submitted via Web and sent to the company on Wednesday 12th August 2015.
I received a call on my cell phone by a person who identified herself as XXXX XXXX. XXXX XXXX then read my date of birth and last XXXX of my social security number to me. She did not ask me to verify it. I asked to speak to a supervisor. The supervisor name that I spoke to was XXXX XXXX. The supervisor went on to do the same thing. She provided me with the last XXXX of my social security number and date of birth. I explained to her that this was a violation of my personal rights. She could have provided my information to anyone. Now anyone that answered the phone could be applying for credit under my name. I explained to her repeatedly that to apply for a credit card many companies only ask for your date of birth and the last XXXX of your social security number. The supervisor states that what she had done was completely legal. Giving my information out over the phone is completely ok.
| Company | Alpha Recovery Corp |
| Complaint ID | 1507585 |
| Date Received | 08/06/2015 |
| Product | Debt collection I do not know |
| Issue | Disclosure verification of debt Not given enough info to verify debt |
| State/ZIP Code | TX 782XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed |
| Submitted | Web 08/12/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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