Complaint #1502880 submitted on 08/05/2015 relating to American Collections Enterprise, Inc.. Complaint relates to Debt collection Medical - Cont'd attempts collect debt not owed Debt is not mine.
Complaint was submitted via Web and sent to the company on Wednesday 5th August 2015.
I received a service from XXXX XXXX. They did not correctly bill the insurance company. The insurance company and I have contacted them on several occasions to get them to submit the bill correctly. Alternatively, I can submit the bill, but the bill that XXXX XXXX is sending me is for a service that I did not receive at a price that has not been submitted to the insurance agency. To date they have not billed the insurance agency at the proper address. I was telephonically contacted by American Collections XXXX regarding this debt. When they contacted me I advised them that they needed to contact me in writing and that the debt was not valid. To date they have not contacted me in writing and they have submitted this debt to the credit agency. I contacted Washington XXXX XXXX several. They state that they can not issue a letter stating that the debt was erroneously sent. When I reviewed the debt with the insurance agency it became apparent that they were billing me for services that had not been received. The insurance company has been made aware of this but as the agency is refusing to bill them for the services the matter is not insurance fraud.
Servicemember
| Company | American Collections Enterprise, Inc. |
| Complaint ID | 1502880 |
| Date Received | 08/05/2015 |
| Product | Debt collection Medical |
| Issue | Cont'd attempts collect debt not owed Debt is not mine |
| State/ZIP Code | MD 207XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 08/05/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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