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Law Offices of Robert J. Colclough, III Complaint: Debt collection #1500740

Law Offices of Robert J. Colclough, III Complaint: Communication tactics

#1500740 4 Aug 2015

Debt collection Other (i.e. phone, health club, etc.)

Complaint #1500740 submitted on 08/04/2015 relating to Law Offices of Robert J. Colclough, III. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Communication tactics Threatened to take legal action.

Complaint was submitted via Web and sent to the company on Friday 25th September 2015.

Narrative (may be redacted).

I was a member of the XXXX in XXXX XXXX when I lived at the apartment complex that had their facility on the property. I lost my job and could no longer afford living there so moved from the apartment to XXXX. Before leaving i went to the office, told an employee what the situation was and left a note telling them I cold no longer afford the membership and was moving to another city. I did not get any sort of receipt nor was I told that this was not sufficient notice.
Several months passed and as I did n't hear from them assumed it was done. Some time later they contacted me and demanded I pay nearly {$300.00} dollars claiming that I have not given them 30 days notice of my intention. They also claimed I had n't ever informed them on my desire to cancel. I called several times and left several messages. It took a long time to finally get talk with someone who was not even remotely helpful. I offered to print out a copy of the original letter but was told it would not be accepted because as they said, " How do we know you have n't just written it? '' I then offered to pay another month 's payment and mail them a new letter telling them I wanted to stop my membership. They refused to allow me to even consider this. I feel I have made good faith attempts to resolve this but no solution I have offered was acceptable. They have finally sold this account to a collection agency and I continue to be plagued by this. I am adamant that I will not pay any more than one single month payment. This seems to be a reasonable solution that a reputable company would accept. I need to have them either accept my offer or stop dinging my credit every month. I would appreciate your assistance in dealing with this. Thank you kindly, XXXX XXXX

Older American

Company Law Offices of Robert J. Colclough, III
Complaint ID 1500740
Date Received 08/04/2015
Product Debt collection Other (i.e. phone, health club, etc.)
Issue Communication tactics Threatened to take legal action
State/ZIP Code CA 915XX
Consumer Consent Consent provided
Company Public Response Company believes it acted appropriately as authorized by contract or law
Company Response To Customer Closed with monetary relief
Submitted Web 09/25/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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