Complaint #1499613 submitted on 08/03/2015 relating to Lakeview Loan Servicing, LLC. Complaint relates to Mortgage Other mortgage - Application, originator, mortgage broker .
Complaint was submitted via Web and sent to the company on Monday 3rd August 2015.
Lakeview loan servicing oversees my FHA loan. At the end of XXXX 2015, I applied to roll my FHA loan into a conventional loan in order to get rid of the mortgage insurance. I have submitted all the materials they requested within 2 days. When they requested additional material, I submitted it within a day. I have not heard from anyone from processing and it has been over 2 months. I have not received my appraisal report even though the appraisal was done over 6 weeks ago and I keep requesting the report. I send emails and leave voice mails, but no one responds to me. I do not know the status of my loan and have not received my appraisal report.
Company | Lakeview Loan Servicing, LLC |
Complaint ID | 1499613 |
Date Received | 08/03/2015 |
Product | Mortgage Other mortgage |
Issue | Application, originator, mortgage broker |
State/ZIP Code | CA 921XX |
Consumer Consent | Consent provided |
Company Public Response | |
Company Response To Customer | Closed with monetary relief |
Submitted | Web 08/03/2015 |
Result | Timely Response: Yes, Consumer Disputed: No |
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