National Credit Systems,Inc. Complaint: False statements or representation

#1776324 6 Feb 2016

Debt collection Mortgage

Complaint #1776324 submitted on 02/06/2016 relating to National Credit Systems,Inc.. Complaint relates to Debt collection Mortgage - False statements or representation Attempted to collect wrong amount.

Complaint was submitted via Web and sent to the company on Wednesday 10th February 2016.

Narrative (may be redacted).

While working in XXXX several years ago I stayed at an apartment complex called " XXXX ''. After fulfilling my lease obligations, I moved back to my home in XXXX were my family stayed during this two year long work assignment. I paid my last lease payment in full, professionally cleaned the apartment and did not think anything else was owed. A month later I went to the apartment complex and turned in my gate pass which I accidentally took with me and took to the day manager, we were friends. At that time there was no information shared on any money owed from my lease and I did n't expect there would be any. I received regular email correspondence from the XXXX complex about social activities and nothing about money owed. Over a year later I started getting collection attempts from National Credits Systems over {$210.00} owed from XXXX XXXX. I called XXXX to find out what was going on but apparently the apartment complex was sold to XXXX XXXX in XXXX and while they had a statement showing {$210.00} was never paid, nobody could answer what some of the charges were far. Nobody was able to help me since they sent the balance due to National Credit Systems. At one point when I was speaking with the collection agency, I identified some items that I may have paid if had known about it but other charges were still not identifiable. I told NCS that I would agree to pay this amount if they would remove the negative remark from my credit score but the agent said she could not. Known of this was my fault yet my credit is penalized for a mistake that the apartment complex made and then correcting this is impossible because it was sold to a residential management business. A consumer should never have to pay for something that they do not owe and to be penalized for this {$210.00} does more to protect business than protect consumers. The burden of proof that all attempts to contact the consumer who is alleged to have not paid for something owed should be on the business. I was not called nor did I get any communication on the amount owed in my email account. I did not leave a forwarding address because I did not want " junk '' mail to follow me home. Too much already. How do I get National Credit Systems to remove this record from my account.

Servicemember

Company National Credit Systems,Inc.
Complaint ID 1776324
Date Received 02/06/2016
Product Debt collection Mortgage
Issue False statements or representation Attempted to collect wrong amount
State/ZIP Code MO 636XX
Consumer Consent Consent provided
Company Public Response Company disputes the facts presented in the complaint
Company Response To Customer Closed with explanation
Submitted Web 02/10/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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