Citibank Complaint: Communication tactics

#1498671 3 Aug 2015

Debt collection Credit card

Complaint #1498671 submitted on 08/03/2015 relating to Citibank. Complaint relates to Debt collection Credit card - Communication tactics Frequent or repeated calls.

Complaint was submitted via Web and sent to the company on Monday 3rd August 2015.

Narrative (may be redacted).

After speaking with an agent and telling them when I could make a payment, I received XXXX calls a day starting from XXXX to XXXX every day since the call. When they call and I pick up, there is no one on the other end and it hangs up. I understand if I paid my bill on time I would not have this problem but I have been in XXXX accidents and have had my identity stolen and am trying. I feel this practice MUST stop because it affects everyone in my home.

Company Citibank
Complaint ID 1498671
Date Received 08/03/2015
Product Debt collection Credit card
Issue Communication tactics Frequent or repeated calls
State/ZIP Code FL 335XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with non-monetary relief
Submitted Web 08/03/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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