Complaint #1498161 submitted on 08/01/2015 relating to Synchrony Financial. Complaint relates to Debt collection Credit card - Cont'd attempts collect debt not owed Debt resulted from identity theft.
Complaint was submitted via Web and sent to the company on Sunday 2nd August 2015.
I have been a victim of identity theft. I had filed a previous complaint against the original creditor on XX/XX/XXXX with the CFPB. CFPB Case number : XXXX was the complaint against Synchrony Bank for an American Eagle credit card, account ending in XXXX, that was charged after I had lost my wallet.
On XX/XX/XXXX, I received a letter from Synchrony Bank stating:1. That this debt was discharged by Synchrony Bank.
2. All Charges were removed.
3. All credit reporting agencies will be notified to remove the account from my credit report.
I have since been receiving collection letters from a XXXX XXXX , XXXX on XX/XX/XXXX, XX/XX/XXXX and XX/XX/XXXX attempting to collect on this debt. I assumed the first XXXX letters, even though they were one day apart in their creation, were so close to the date of the discharge that XXXX XXXX , XXXX had not been notified of the decision by Synchrony Bank. When I received the letter dated XX/XX/XXXX, I can only assume that XXXX XXXX is illegally collecting on this debt.
| Company | Synchrony Financial |
| Complaint ID | 1498161 |
| Date Received | 08/01/2015 |
| Product | Debt collection Credit card |
| Issue | Cont'd attempts collect debt not owed Debt resulted from identity theft |
| State/ZIP Code | TN 370XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 08/02/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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