Radius Global Solutions LLC Complaint: Communication tactics

#1496051 31 Jul 2015

Debt collection Other (i.e. phone, health club, etc.)

Complaint #1496051 submitted on 07/31/2015 relating to Radius Global Solutions LLC. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Communication tactics Threatened to take legal action.

Complaint was submitted via Web and sent to the company on Monday 3rd August 2015.

Narrative (may be redacted).

We lived in an apartment on XXXX XXXX XXXX in XXXX AZ for nine months while we were having our new home build at XXXX XXXX XXXX XXXX in XXXX AZ, we had XXXX this whole time and had XXXX move our service to our new home .I have been paying XXXX continued paying them each and every month sence we moved into our new home. XXXX XXXX of this month I found out that XXXX has been sending a closing bill to my old address, and because I never received this bill they turned me into collections for the sum of {$110.00}. It took me XXXX ours and talking to XXXX different people on hold between each XXXX of them before I got to the basis of this problem. They admitted that this was there fault but that I would have to pay the collection agency. So I called them and paid them over the phone in full. I have called several times to get this collection closed. XXXX has been very rude to me on the phone because I have demanded an apology letter from them and to close out the collection on my credit report. XXXX XXXX XXXX

Older American

Company Radius Global Solutions LLC
Complaint ID 1496051
Date Received 07/31/2015
Product Debt collection Other (i.e. phone, health club, etc.)
Issue Communication tactics Threatened to take legal action
State/ZIP Code AZ 850XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 08/03/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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