Knight Adjustment Bureau Complaint: Improper contact or sharing of info

#1495174 30 Jul 2015

Debt collection Credit card

Complaint #1495174 submitted on 07/30/2015 relating to Knight Adjustment Bureau. Complaint relates to Debt collection Credit card - Improper contact or sharing of info Talked to a third party about my debt.

Complaint was submitted via Web and sent to the company on Monday 10th August 2015.

Narrative (may be redacted).

I spoke with people from Knights adjustment in Utah about a debt owed to University XXXX Utah XXXX XXXX.
They vioated FDCPA twice by1. Call at or around XXXX XXXX/XXXX/15 when i was speaking with XXXX XXXX XXXX XXXX when he didnt read a MM to me until after me asking to speak to a supervisor. I was then hung up on.
2.Upon speaking to supervisor XXXX at or around XXXX when verally speaking to him.. XXXX read me a MM without confirming any of my personal information.
XXXX. Avoiding talking to me upon several calls being ignored by them, and several calls being hung up on by them.

Information was released without confirmation of whom they were speaking too, as well as the mini-miranda disclosure was not verbally stated upon initial oral contact after confirming my identity.

Also the lack of respect, and communication from Knights adjustment to myself.

Company Knight Adjustment Bureau
Complaint ID 1495174
Date Received 07/30/2015
Product Debt collection Credit card
Issue Improper contact or sharing of info Talked to a third party about my debt
State/ZIP Code UT 840XX
Consumer Consent Consent provided
Company Public Response Company believes it acted appropriately as authorized by contract or law
Company Response To Customer Closed with explanation
Submitted Web 08/10/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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