Kross, Lieberman & Stone, Inc. Complaint: Improper contact or sharing of info

#1490975 28 Jul 2015

Debt collection Medical

Complaint #1490975 submitted on 07/28/2015 relating to Kross, Lieberman & Stone, Inc.. Complaint relates to Debt collection Medical - Improper contact or sharing of info Contacted employer after asked not to.

Complaint was submitted via Web and sent to the company on Tuesday 28th July 2015.

Narrative (may be redacted).

A kross, Lieberman & Stone representative, XXXX XXXX, initiating contact about a debt their company is attempting to collect on XXXX XXXX, 2015. XXXX XXXX identified the debt as XXXX XXXX XXXX. On that day, I informed XXXX XXXX not to contact me at my place of employment ; and that the debt is being disputed. XXXX XXXX, the representative the company refused to give me her information, spoke in a threatening and belittling manner. She contacted me by phone again on XXXX XXXX, 2015, at my place of employment. The agent, XXXX XXXX, was again instructed not to contact me at my place of employment. XXXX XXXX then proceeded to call back an additional time on XXXX XXXX, 2015, and requested my employers fax number. XXXX XXXX later proceeded to contact my office yet again by faxing over an employment verification request, which I did not authorize. The request revealed my entire Social Security number and personal information. The harassment needs to cease immediately.
I 've requested the company to stop all communication with me and with this address and any phone numbers you have listed in regards to this debt. The lack of professionalism and harassment XXXX XXXX displayed on the phone is the reason I am filing this complaint.
I also requested that the comapnys records reflect that I have disputed having any obligation for this debt. If they forward or return this debt to another company, please indicate to them that it is disputed. If you report it to a credit bureau ( or have already done so ), also report that the debt is disputed.

Company Kross, Lieberman & Stone, Inc.
Complaint ID 1490975
Date Received 07/28/2015
Product Debt collection Medical
Issue Improper contact or sharing of info Contacted employer after asked not to
State/ZIP Code SC 297XX
Consumer Consent Consent provided
Company Public Response Company believes it acted appropriately as authorized by contract or law
Company Response To Customer Closed with explanation
Submitted Web 07/28/2015
Result Timely Response: No, Consumer Disputed: No
 

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