Complaint #1483958 submitted on 07/23/2015 relating to U.S. Home Capital, LLC. Complaint relates to Mortgage FHA mortgage - Credit decision / Underwriting .
Complaint was submitted via Web and sent to the company on Wednesday 9th September 2015.
The Lender U.S Home Capital, LLC. XXXX XXXX, XXXX XXXX, NJ XXXX owe me a refund of {$2900.00}, this money was paid at closing for Upfront PMI. I found out in XXXX of this year that my mortgage was not insured with the FHA, I contacted XXXX Mortgage which was the lender that my mortgage was sold to a couple months after we closed. I contacted XXXX Mortgage, they 've acknowledged my claim was legitimate and a refund was issued to me for all the monthly PMI payments that was posted on my account. The last time I spoke to U.S Home capital XX/XX/XXXX, they had promised to request {$2900.00} from HUD, and now they wo n't return my phone calls, emails, I 've made numerous attempt to resolve this matter peacefully, it has been four months, they still have n't giving me the status of my refund.
| Company | U.S. Home Capital, LLC |
| Complaint ID | 1483958 |
| Date Received | 07/23/2015 |
| Product | Mortgage FHA mortgage |
| Issue | Credit decision / Underwriting |
| State/ZIP Code | NJ 070XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Untimely response |
| Submitted | Web 09/09/2015 |
| Result | Timely Response: No, Consumer Disputed: No |
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