Complaint #1774892 submitted on 02/05/2016 relating to USAA Savings. Complaint relates to Bank account or service Other bank product/service - Account opening, closing, or management .
Complaint was submitted via Web and sent to the company on Friday 5th February 2016.
usaa had a sales promotion that if you opened a direct deposit account to checking you would receive {$300.00} after 60 days. I joined and received {$300.00} in my account XXXX XXXX or XXXX XXXX, 2015. Under my account details they listed the {$300.00} as INTEREST. IT WAS SALES PROMOTION. When I complained they list it as job income, other income, everything but a sales promotion, and then without my knowledge switch it back to interest received 2015. IT WAS A SALES PROMOTION, NOT INTEREST ON MY ACCOUNT. I have complained several times. I receive only XXXX social security. It being listed as interest or job income changes my IRS filing status. I want it listed for what it was A SALES PROMOTION. I only received {$0.00} interest for 2015.
| Company | USAA Savings |
| Complaint ID | 1774892 |
| Date Received | 02/05/2016 |
| Product | Bank account or service Other bank product/service |
| Issue | Account opening, closing, or management |
| State/ZIP Code | PA 191XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 02/05/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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