U.S. Bancorp Complaint: Billing disputes

#1806976 27 Feb 2016

Credit card

Complaint #1806976 submitted on 02/27/2016 relating to U.S. Bancorp. Complaint relates to Credit card - Billing disputes .

Complaint was submitted via Web and sent to the company on Saturday 27th February 2016.

Narrative (may be redacted).

The credit card company representative told my wife that I have a bill that is past due on XX/XX/XXXX but I have not received a statement of the charges from the credit card company. I need an itemized statement of the charges they are requesting payment for. I do not do computerized statements. I am not sure how much money has been lost or when the loss occurred because I have not yet received a statement of charges.

Secondly, my wife ( XXXX XXXX ) has been authorized on my credit card account for over a year. My wife informed the representative that we have not yet received a statement/bill and requested them while I was driving on XX/XX/XXXX ( see case number : XXXX ).

Company U.S. Bancorp
Complaint ID 1806976
Date Received 02/27/2016
Product Credit card
Issue Billing disputes
State/ZIP Code WI 538XX
Consumer Consent Consent provided
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 02/27/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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