Complaint #1464802 submitted on 07/13/2015 relating to Nationstar Mortgage. Complaint relates to Mortgage FHA mortgage - Loan servicing, payments, escrow account .
Complaint was submitted via Web and sent to the company on Monday 13th July 2015.
My mortgage was sold to Nationstar Mortgage a couple of years ago.
I always pay my bills using XXXX online bill pay, and have always done so.
And for over a year everything was fine.
Suddenly this year beginning in XXXX they have started losing the electronicpayments from XXXX. They have reported late payments to the credit reportingagencies and have threatened me with foreclosure several time since then allbecause they keep losing or misapplying the monthly payments!
I am attempting to refinance this loan right now, but I can not get the best ratesbecause Nationstar has ruined my credit!
They are horrible to deal with on the telephone - rude and nasty - and they treat melike I am some bum! Others need to be warned about them, and all US banksshould discontinue selling mortgages to this company immediately!
| Company | Nationstar Mortgage |
| Complaint ID | 1464802 |
| Date Received | 07/13/2015 |
| Product | Mortgage FHA mortgage |
| Issue | Loan servicing, payments, escrow account |
| State/ZIP Code | IL 600XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 07/13/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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