Complaint #1461634 submitted on 07/10/2015 relating to The Western Union Company. Complaint relates to Money transfers International money transfer - Other transaction issues .
Complaint was submitted via Web and sent to the company on Friday 10th July 2015.
I make a Money Transfer by Western Union from XXXX to XXXX XXXX. I receive a MTCN number for the transaction, but when I went to take the money the western union agent do not have all the money necessary to pay me ( total amount of {$180000.00} - american dollars ). So I receive two checks : one of {$100000.00} and other of {$80000.00}.
The problem is that when I deposit these checks in my bank accounts XXXX XXXX Bank XXXX the bank refused the check of {$100000.00}, saying that the check does not have founds and close my account and hold this check for many days. When I receive the checks back I try to talk with the Western Union, but I do not receive any answers or help even trying to talk with different agents. The XXXX XXXX Bank refused the check too.
I would like to take my money in cash as soon as possible. I am waiting for a solution for about 3 weeks and I can not wait anymore.
| Company | The Western Union Company |
| Complaint ID | 1461634 |
| Date Received | 07/10/2015 |
| Product | Money transfers International money transfer |
| Issue | Other transaction issues |
| State/ZIP Code | CA 931XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 07/10/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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