Complaint #1769260 submitted on 02/02/2016 relating to USAA Savings. Complaint relates to Mortgage Home equity loan or line of credit - Loan modification,collection,foreclosure .
Complaint was submitted via Web and sent to the company on Wednesday 3rd February 2016.
I had a mortgage home equity line of credit with USAA Federal Savings Bank and in XXXX the account was charged off. In XXXX, they gave me a XXXX for the charged off balance, which I filed with my taxes. They are still reporting the whole balance and it should have been XXXX once the XXXX was issued. It has affected all my financing since XXXX due to this fact.
| Company | USAA Savings |
| Complaint ID | 1769260 |
| Date Received | 02/02/2016 |
| Product | Mortgage Home equity loan or line of credit |
| Issue | Loan modification,collection,foreclosure |
| State/ZIP Code | UT 840XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes complaint is the result of an isolated error |
| Company Response To Customer | Closed with non-monetary relief |
| Submitted | Web 02/03/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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