Alorica Inc. Complaint: Cont'd attempts collect debt not owed

#1419709 12 Jun 2015

Debt collection Other (i.e. phone, health club, etc.)

Complaint #1419709 submitted on 06/12/2015 relating to Alorica Inc.. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Cont'd attempts collect debt not owed Debt is not mine.

Complaint was submitted via Web and sent to the company on Friday 12th June 2015.

Narrative (may be redacted).

West Asset Management continues to harass me looking for payment on a debt from XXXX of 2014. XXXX XXXX is using their services.

My insurance company, XXXX XXXX XXXX - has attempted to contact West asset and XXXX directly a number of times, and I actually got a rep from XXXX on the phone with a rep from West Asset management last month - I was told I could not listen to that conversation - to sort this out.

I got another call today from West Asset requesting the same payment. I have confirmed with XXXX that I do not owe this amount and are happy to pay.

Company Alorica Inc.
Complaint ID 1419709
Date Received 06/12/2015
Product Debt collection Other (i.e. phone, health club, etc.)
Issue Cont'd attempts collect debt not owed Debt is not mine
State/ZIP Code CA 950XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with non-monetary relief
Submitted Web 06/12/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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