Complaint #1418625 submitted on 06/12/2015 relating to JPMorgan Chase & Co.. Complaint relates to Credit card - Late fee .
Complaint was submitted via Web and sent to the company on Friday 12th June 2015.
For the XXXX month in a row I was billed a late fee. I feel it is the banks falt and they have changed their rules to cause late fees. Chase no longer excepts online bill pay. I believe they have done this to save a penny end increase late fees etc. They will not email me will not email me when the bill is due, and they failed to send out the alerts as I signed up for, and failed to the research to see if they were sent. The bill was paid the day after the due date when I was notified, all bill are paid in full.
Older American
| Company | JPMorgan Chase & Co. |
| Complaint ID | 1418625 |
| Date Received | 06/12/2015 |
| Product | Credit card |
| Issue | Late fee |
| State/ZIP Code | NV 895XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with monetary relief |
| Submitted | Web 06/12/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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