Complaint #1413344 submitted on 06/09/2015 relating to Amex. Complaint relates to Credit card - Billing statement .
Complaint was submitted via Web and sent to the company on Tuesday 9th June 2015.
I am writing this complaint due to the billing practice American Express XXXX. Well I was glad to apply and get accepted for a credit limit of {$3000.00} ( on XXXX 2015 ). However few weeks after acceptance I started to receive a bill of the amount {$450.00} urging me pay now in order of avoid late fee charges. I was surprised because I have not even activated the card at the moment. I was concerned, so I called customer service requesting a clarification regarding the bill. I was told that was an annual fee ( and membership card ). After that conversation, I attempted to purchase a set of furniture on XXXX but decided to cancel the order later on. On the of XXXX XXXX 2015, I used the card to purchase gas for my car. And on XXXX XXXX, 2015 I received an email from American Express, stressing that my card has been canceled because after their analysis and observation, I am a risk. But they are requesting I pay {$480.00} even though they have canceled my card. So, I think that I should not pay the {$450.00} due to the fact I did not have to opportunity to enjoy the membership. I should only pay the gas bill ( {$37.00} ) since they decided to cancel the membership.
| Company | Amex |
| Complaint ID | 1413344 |
| Date Received | 06/09/2015 |
| Product | Credit card |
| Issue | Billing statement |
| State/ZIP Code | OH 452XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 06/09/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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