HSBC Complaint: False statements or representation

#1414014 9 Jun 2015

Debt collection Credit card

Complaint #1414014 submitted on 06/09/2015 relating to HSBC. Complaint relates to Debt collection Credit card - False statements or representation Impersonated an attorney or official.

Complaint was submitted via Web and sent to the company on Tuesday 9th June 2015.

Narrative (may be redacted).

They claim they are from a clerks office with legal documents, for me, and want to take me to court. i asked to speak to speak with a supervisor. I was transfered to XXXX today. he told me my number was removed in XXXX. i told him I just received a call and he asked if this was me, and i replied yes. He then replied well that 's why we are calling. I inquired as to what this was in regards to, and he said an HSBC account.

I advised him that even if i owed money on the account that the statue of limitation had expired, since i have not had this account since 2004. He advised me that it does not matter i still owe the money and they will continue to call. i asked for the company name and address so that i can send a cease communication letter. He refused to provide it and told me that i am a deadbeat, and the reason the economy is so bad. I also asked for a bill or verification letter, and was advised they have already sent them, and it is to late to receive anymore.

They have also started calling and harrassing my wife today.

Listed in order from the last call to the first is the numbers they have provided to call back. When they call it says no caller id information is available. XXXX, XXXX, XXXX.

Servicemember

Company HSBC
Complaint ID 1414014
Date Received 06/09/2015
Product Debt collection Credit card
Issue False statements or representation Impersonated an attorney or official
State/ZIP Code FL 320XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 06/09/2015
Result Timely Response: Yes, Consumer Disputed: No
 

Have you dealt with HSBC?

Leave your comments and feedback below.