Complaint #1366852 submitted on 05/08/2015 relating to United Collection Bureau, Inc.. Complaint relates to Debt collection I do not know - Communication tactics Used obscene/profane/abusive language.
Complaint was submitted via Web and sent to the company on Friday 8th May 2015.
XXXX XXXX, at XXXX I received a phone call from a man who stated his name was XXXX ( no last name ) and that he was with United Collection Bureau. He was rude, abrasive and continued to cut me off in the middle of my sentences. He was calling in reference to my Husband alleged account. My Husband 's name is XXXX XXXX ( there are over XXXX in our area alone ) so I informed XXXX that I would confirm last XXXX of social or date of birth if it was the correct person as we have had some identity issues lately. XXXX than told me that he would just call my Husbands employer and terminated the call.
This behavior is not professional in the least. I have the recording of the call and did inform XXXX at the start of the call that I would be recording.
| Company | United Collection Bureau, Inc. |
| Complaint ID | 1366852 |
| Date Received | 05/08/2015 |
| Product | Debt collection I do not know |
| Issue | Communication tactics Used obscene/profane/abusive language |
| State/ZIP Code | MI 483XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 05/08/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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