Complaint #1362030 submitted on 05/05/2015 relating to Unified Global Group. Complaint relates to Debt collection Payday loan - Communication tactics Used obscene/profane/abusive language.
Complaint was submitted via Web and sent to the company on Tuesday 5th May 2015.
I was contacted by XXXX XXXX on XXXX/XXXX/2015 inreguards to payday loan. man told me I had XXXX options to pay debt back. due to me unable to pay settlement on that date. I set up arrangement for XXXX payments of {$270.00}. I contact company today XXXX to see if I could be offered a settlement. after speaking with XXXX ( direct supervisor ) I was belittled and he then slammed phone on me. I called back and spoke with a XXXX XXXX who infmd me I am unable to do the settlement of {$320.00} that was offered to me before. I called again to get company information and was hung up on. I contacted again to get payments removed and man refused and hung up on me.
I have already filed complaint on XXXX, and will be contacting a consumer rights attorney for FDCPA violations as well
| Company | Unified Global Group |
| Complaint ID | 1362030 |
| Date Received | 05/05/2015 |
| Product | Debt collection Payday loan |
| Issue | Communication tactics Used obscene/profane/abusive language |
| State/ZIP Code | TN 370XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes the complaint is the result of a misunderstanding |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 05/05/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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