Synchrony Financial Complaint: Customer service / Customer relations

#1352122 29 Apr 2015

Credit card

Complaint #1352122 submitted on 04/29/2015 relating to Synchrony Financial. Complaint relates to Credit card - Customer service / Customer relations .

Complaint was submitted via Web and sent to the company on Wednesday 29th April 2015.

Narrative (may be redacted).

Payed off the balance due in full on a Walmart credit card by electronic transfer of funds from our checking bank account. Walmart took the payment and credited the credit card account for the amount but will not make the line of credit available again. They have said it is their policy in the event of large payments ( which this one was ) to wait to make the credit available again until there is no chance we will cancel our electronic transfer of funds from our checking account.

Older American

Company Synchrony Financial
Complaint ID 1352122
Date Received 04/29/2015
Product Credit card
Issue Customer service / Customer relations
State/ZIP Code TX 757XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 04/29/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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