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U.S. Collections West, Inc. Complaint: Debt collection #1336234

U.S. Collections West, Inc. Complaint: Communication tactics

#1336234 18 Apr 2015

Debt collection Other (i.e. phone, health club, etc.)

Complaint #1336234 submitted on 04/18/2015 relating to U.S. Collections West, Inc.. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Communication tactics Threatened to take legal action.

Complaint was submitted via Web and sent to the company on Saturday 18th April 2015.

Narrative (may be redacted).

I recieved a call from an associate who identified himself only as XXXX on XXXX/XXXX/XX/XX/XXXX, who did not state what collection company he was calling from. XXXX told me there is an unsettled debt for $ 3000.00+ for an apartment eviction from XX/XX/XXXX. I requested documentation to be sent, and was told no because it would cost him {$2.00} or {$3.00} to send and that I dont need proof of something I owe. After telling XXXX I did not have availale funds and that I felt the call may have been fraudulent the call was ended. On that following Friday, XXXX called back and while still not advising who he is employed by, he informed me he sent my account through for garnishments because I would not make a payment. After several calls, I was then transferred to work with an XXXX named XXXX. XXXX told me he would stop the garnishment order if I agreed to pay him a minimum of 12 % of my take home pay. He would not negotiate, and did not ask what my monthly expenses are. I was sent an agreement form to return to XXXX by XXXX/XXXX/XX/XX/XXXX with a monthly payment of {$250.00}, and if i dont, he threated a lawsuit against me and garnishments. I found the company to be US Collections West in XXXX, Az and find the collection tactics to be forceful, misleading, and predatory. I have been mistreated and disrespected by this agency, and being forced to pay an amount which will cause a hardship.

Company U.S. Collections West, Inc.
Complaint ID 1336234
Date Received 04/18/2015
Product Debt collection Other (i.e. phone, health club, etc.)
Issue Communication tactics Threatened to take legal action
State/ZIP Code CA 928XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 04/18/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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