U.S. Bancorp Complaint: APR or interest rate

#1805600 24 Feb 2016

Credit card

Complaint #1805600 submitted on 02/24/2016 relating to U.S. Bancorp. Complaint relates to Credit card - APR or interest rate .

Complaint was submitted via Web and sent to the company on Wednesday 24th February 2016.

Narrative (may be redacted).

In the monthly statement that I recieve from US BANK, I noticed that my APR had spiked up dramatically and without warning. I was caught off guard and at a bad time for me. I recently had to go on dsability on my work and this was really bad for me. This was very inconsiderate on behalf of US BANK. I have used their card for a variety of different purchases and this card was my go-to card for almost everything. I have stopped using this card and will not use it anymore unless my APR is returned to normal. Please look into this matter for me. I have never missed any payments and I have always been very responsible with this card and would love to be able to continue using it. Thank you!

Company U.S. Bancorp
Complaint ID 1805600
Date Received 02/24/2016
Product Credit card
Issue APR or interest rate
State/ZIP Code CA 900XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 02/24/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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