Complaint #1754998 submitted on 01/23/2016 relating to USAA Savings. Complaint relates to Mortgage VA mortgage - Application, originator, mortgage broker .
Complaint was submitted via Web and sent to the company on Saturday 23rd January 2016.
I 'm a first time home buyer looking at financial institutions for potential loans. I have accounts at various places to include USAA. I was looking at potentially applying for a home loan with USAA and they ran my credit without my approval. I ended up going with another bank. I approved the other bank to run my credit but not USAA. Just because I have accounts with one company does n't give them the right to run my credit, or does it?
| Company | USAA Savings |
| Complaint ID | 1754998 |
| Date Received | 01/23/2016 |
| Product | Mortgage VA mortgage |
| Issue | Application, originator, mortgage broker |
| State/ZIP Code | MN 553XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 01/23/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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