Complaint #1801821 submitted on 02/24/2016 relating to U.S. Bancorp. Complaint relates to Prepaid card Payroll card - Unauthorized transactions/trans. issues .
Complaint was submitted via Web and sent to the company on Monday 29th February 2016.
I transferred money from my card to a bank account. The same night i was charged again. I spoke to customer service three times and was told to wait 24 hours. Which i did. I was then hung up on when i called again and asked for the eztra charge to be reversed and my money put back on my card.
| Company | U.S. Bancorp |
| Complaint ID | 1801821 |
| Date Received | 02/24/2016 |
| Product | Prepaid card Payroll card |
| Issue | Unauthorized transactions/trans. issues |
| State/ZIP Code | KS 666XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 02/29/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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