Complaint #1741441 submitted on 01/15/2016 relating to USAA Savings. Complaint relates to Credit card - Credit determination .
Complaint was submitted via Web and sent to the company on Friday 15th January 2016.
I applied for a credit card with USAA and I was declined despite having a XXXX XXXX Score over XXXX at the time of applying.
Each and every time I 've contacted USAA they seem to be giving me XXXX different answers.
1. The most recent response per the attached letter states that " we were unable to verify your identy '' being the reason for decline.
2. They told me that there was a carpayment from XXXX, per XXXX that was being reported as {$4500.00} per month and that this was offsetting my debt to income ratio. I contacted XXXX and they were infact reporting false information and have corrected the information, I sent the attached letter from XXXX to USAA to reconsider and the refused.
3. Various other semantic answers per recorded conversation, which can be provided upon request if need be.
| Company | USAA Savings |
| Complaint ID | 1741441 |
| Date Received | 01/15/2016 |
| Product | Credit card |
| Issue | Credit determination |
| State/ZIP Code | CA 913XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 01/15/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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