USAA Savings Complaint: Advertising and marketing

#1742048 15 Jan 2016

Credit card

Complaint #1742048 submitted on 01/15/2016 relating to USAA Savings. Complaint relates to Credit card - Advertising and marketing .

Complaint was submitted via Web and sent to the company on Friday 15th January 2016.

Narrative (may be redacted).

I applied and got approved for USAA XXXX World MasterCard. It came with a {$200.00} statement credit offer if I make XXXX purchases by XXXX XXXX, 2016. After I made XXXX purchases, I called USAA customer service to check when the statement credit will be issued. USAA denied the existence of this offer

Company USAA Savings
Complaint ID 1742048
Date Received 01/15/2016
Product Credit card
Issue Advertising and marketing
State/ZIP Code TX 765XX
Consumer Consent Consent provided
Company Public Response Company believes complaint is the result of an isolated error
Company Response To Customer Closed with monetary relief
Submitted Web 01/15/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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