Complaint #1742048 submitted on 01/15/2016 relating to USAA Savings. Complaint relates to Credit card - Advertising and marketing .
Complaint was submitted via Web and sent to the company on Friday 15th January 2016.
I applied and got approved for USAA XXXX World MasterCard. It came with a {$200.00} statement credit offer if I make XXXX purchases by XXXX XXXX, 2016. After I made XXXX purchases, I called USAA customer service to check when the statement credit will be issued. USAA denied the existence of this offer
Company | USAA Savings |
Complaint ID | 1742048 |
Date Received | 01/15/2016 |
Product | Credit card |
Issue | Advertising and marketing |
State/ZIP Code | TX 765XX |
Consumer Consent | Consent provided |
Company Public Response | Company believes complaint is the result of an isolated error |
Company Response To Customer | Closed with monetary relief |
Submitted | Web 01/15/2016 |
Result | Timely Response: Yes, Consumer Disputed: No |
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