Complaint #1732049 submitted on 01/07/2016 relating to USAA Savings. Complaint relates to Credit card - Late fee .
Complaint was submitted via Web and sent to the company on Thursday 7th January 2016.
On XXXX XXXX I looked at my credit card balance with USAA credit cards. I had noticed that my payments did not process. My payments are due on XXXX. So I immediately made a payment and called the bank. they charged me {$25.00} for each late credit card and this put my card over the limit. I asked them to please waive the late fee and they said no. I have never been late. I find this unreasonable. On XXXX I received an alert from a credit reporting agency that USAA had reported that I was late and that I was over the limit. This is also very unreasonable. The only reason I was over the limit was because of the late fee. This affects my credit which I have been perfecting for sometime. THis is bad business. I as only a few days late. This is not the XXXX time that I have had problems with them. I reported them a few times last year for closing accounts without notice.
| Company | USAA Savings |
| Complaint ID | 1732049 |
| Date Received | 01/07/2016 |
| Product | Credit card |
| Issue | Late fee |
| State/ZIP Code | CA 947XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 01/07/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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