Complaint #1724600 submitted on 01/01/2016 relating to Union Bank. Complaint relates to Bank account or service Other bank product/service - Making/receiving payments, sending money .
Complaint was submitted via Web and sent to the company on Wednesday 6th January 2016.
I live in a subdivision which includes a XXXX XXXX XXXX. The monthly fee for the XXXX is managed by Union Bank NY a part of XXXX XXXX XXXX XXXX XXXX XXXX XXXX along with XXXX XXXX XXXX in XXXX, GA. They began managing the XXXX in XXXX 2015. Since XXXX I have paid my dues on time each month. In XXXX, XXXX and XXXX I received a notice that my payments had been made late and I owed a late fee. Payments are due on the XXXX and a fee is charged for any payment received after the XXXX. All of my payments for those months had been made prior to the XXXX. When I received the first notice I send an email with payment information to the address listed in the letter. I received no response. When I received a second notice I called XXXX XXXX with XXXX XXXX services. He told me Union Bank had applied my payment incorrectly and he would take of it. However, I received a third notice in XXXX with the same issue. Union Bank and XXXX XXXX XXXX have yet to resolve this issue.
| Company | Union Bank |
| Complaint ID | 1724600 |
| Date Received | 01/01/2016 |
| Product | Bank account or service Other bank product/service |
| Issue | Making/receiving payments, sending money |
| State/ZIP Code | GA 300XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 01/06/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
Leave your comments and feedback below.