Complaint #1717892 submitted on 12/29/2015 relating to USAA Savings. Complaint relates to Bank account or service Checking account - Using a debit or ATM card .
Complaint was submitted via Web and sent to the company on Tuesday 29th December 2015.
On XXXX XXXX, 2015 I attempted to withdraw XXXX XXXX XXXX from an ATM in XXXX XXXX. There was a mechanical/electronic malfunction with the ATM machine and no funds were received by me.
The bank is reversing the temporary credit issued in Favor of the issuing bank.
I am adamant that the funds were not dispersed and the machine suffered a failure.
An ongoing complaint # XXXX with USAA and I am awaiting indisputable proof that the funds were received!
Servicemember
| Company | USAA Savings |
| Complaint ID | 1717892 |
| Date Received | 12/29/2015 |
| Product | Bank account or service Checking account |
| Issue | Using a debit or ATM card |
| State/ZIP Code | TX 772XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with monetary relief |
| Submitted | Web 12/29/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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