Scottrade Bank Complaint: Account opening, closing, or management

#1718694 28 Dec 2015

Bank account or service (CD) Certificate of deposit

Complaint #1718694 submitted on 12/28/2015 relating to Scottrade Bank. Complaint relates to Bank account or service (CD) Certificate of deposit - Account opening, closing, or management .

Complaint was submitted via Web and sent to the company on Wednesday 30th December 2015.

Narrative (may be redacted).

I am writing out of concern for the DOJ investigations in hackings against Scottrade and others.

Specifically, I know for a fact, that Scottrade was informed of their cyber security vulnerabilities through numerous Whistleblower tips submitted to the SEC, some of which were forwarded to Scottrade for review.

I know this because I 'm the one who found the flaws, including the heart bleed vulnerability, and reported them to the SEC more than two years ago.

The failure of the SEC and Scottrade to understand the technical disclosures led to over XXXX customers being breached and I do not take this lightly.

Please contact the SEC and request all complaints against Scottrade and you will quickly find that their failed cybersecurity infrastructure and corporate culture was reported by myself and others numerous times, before a hack even occurred.

Company Scottrade Bank
Complaint ID 1718694
Date Received 12/28/2015
Product Bank account or service (CD) Certificate of deposit
Issue Account opening, closing, or management
State/ZIP Code CA 959XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed
Submitted Web 12/30/2015
Result Timely Response: Yes, Consumer Disputed: Yes
 

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