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Scottrade Bank Complaint: Bank account or service #1718165

Scottrade Bank Complaint: Account opening, closing, or management

#1718165 28 Dec 2015

Bank account or service Other bank product/service

Complaint #1718165 submitted on 12/28/2015 relating to Scottrade Bank. Complaint relates to Bank account or service Other bank product/service - Account opening, closing, or management .

Complaint was submitted via Web and sent to the company on Monday 28th December 2015.

Narrative (may be redacted).

I opened a Scottrade Bank account a while ago. Scottrade Bank closed the account without providing a proper explanation. I have requested an explanation from Scottrade but every time I call them they say they will only speak to customers and since my account is closed I am not a customer.

I would warn others of this behavior, if you have any dispute with Scottrade, I would advise that you withdrawal all of your funds before brining it to the attention of Scottrade as it is likely Scottrade will place your money in limbo and not allow you access to it.

Now Scottrade wo n't even respond to my complaints. If this is how a business treats customers, well, I will happily take my money elsewhere.

Company Scottrade Bank
Complaint ID 1718165
Date Received 12/28/2015
Product Bank account or service Other bank product/service
Issue Account opening, closing, or management
State/ZIP Code CA 959XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed
Submitted Web 12/28/2015
Result Timely Response: Yes, Consumer Disputed: Yes
 

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