Complaint #1707958 submitted on 12/20/2015 relating to Amex. Complaint relates to Credit card - Transaction issue .
Complaint was submitted via Web and sent to the company on Sunday 20th December 2015.
American Express promised a bonus offer would be credited within 5-7 business days. American Express now refuses to honor that promise, saying that it will be 6-8 weeks.
| Company | Amex |
| Complaint ID | 1707958 |
| Date Received | 12/20/2015 |
| Product | Credit card |
| Issue | Transaction issue |
| State/ZIP Code | CA 926XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 12/20/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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