Complaint #1707893 submitted on 12/19/2015 relating to Amex. Complaint relates to Bank account or service Other bank product/service - Using a debit or ATM card .
Complaint was submitted via Web and sent to the company on Saturday 19th December 2015.
American Express debit card/Serve card has reduced my account by {$48.00} without any debits to incur this! My balance now reads {$2.00}. I believe it should read {$51.00}. The online balance was {$90.00} on XXXX/XXXX/15. I have a copy of this if you need it. Then on XXXX/XXXX/15 the balance was {$59.00} online. From XXXX the total debits = {$38.00}. I called the company yesterday and the guy who answered me denied there was an inaccuracy. He was VERY mean and TOO argumentative!
| Company | Amex |
| Complaint ID | 1707893 |
| Date Received | 12/19/2015 |
| Product | Bank account or service Other bank product/service |
| Issue | Using a debit or ATM card |
| State/ZIP Code | ND 580XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 12/19/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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