Complaint #1794923 submitted on 02/19/2016 relating to I.C. System, Inc.. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - False statements or representation Attempted to collect wrong amount.
Complaint was submitted via Web and sent to the company on Wednesday 24th February 2016.
We cancelled home Internet services with XXXX XXXX XXXX when we moved. We went into the store closest to our home, returned our equipment, and paid our final bill in full. We have the receipt for this transaction and we were told at the store that we were " good to go. '' XXXX XXXX XXXX reported us to a debt collection agency for non-returned equipment one month later. We received absolutely no notice that this would occur, even though the company has our mail forwarding, current phone number, and email. The first information we received was from the debt collector notifying us that we had been sent to a collection agency.
| Company | I.C. System, Inc. |
| Complaint ID | 1794923 |
| Date Received | 02/19/2016 |
| Product | Debt collection Other (i.e. phone, health club, etc.) |
| Issue | False statements or representation Attempted to collect wrong amount |
| State/ZIP Code | NC 284XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 02/24/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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