U.S. Bancorp Complaint: Closing/Cancelling account

#1795582 19 Feb 2016

Credit card

Complaint #1795582 submitted on 02/19/2016 relating to U.S. Bancorp. Complaint relates to Credit card - Closing/Cancelling account .

Complaint was submitted via Web and sent to the company on Friday 19th February 2016.

Narrative (may be redacted).

I signed up for a XXXX Secured account ( paid {$300.00} ) but was n't made aware of the {$35.00} annual fee so when I got the 1st bill, I called the bank rep who sold me this product and cancelled the card because I NEVER sign up for cards w/annual fees. I did charge {$58.00} so I asked for my {$240.00} in writing on XX/XX/2015 and have yet so receive it even after attorney letters went to them. They did send XXXX cks ; XXXX for {$120.00} and the other {$55.00} but those cks add up to {$170.00} and were not cashed. So where is my full {$240.00}?

Company U.S. Bancorp
Complaint ID 1795582
Date Received 02/19/2016
Product Credit card
Issue Closing/Cancelling account
State/ZIP Code AZ 855XX
Consumer Consent Consent provided
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 02/19/2016
Result Timely Response: Yes, Consumer Disputed: No
 

Have you dealt with U.S. Bancorp?

Leave your comments and feedback below.