Complaint #1689347 submitted on 12/09/2015 relating to Integrated Recovery Services. Complaint relates to Debt collection I do not know - Communication tactics Called outside of 8am-9pm.
Complaint was submitted via Web and sent to the company on Monday 14th December 2015.
A representative called me on XX/XX/2015 regarding a debt a relative has, I explained I have nothing to do with the debt and requested no contact, they assured me they would take me off as contact. On XX/XX/ I received an automated call regarding the same debt owed by a relative. I called again to ask that they remove me as a contact, " XXXX '' stated that the relative would need to have them remove me. I asked why she could not remove me as an non-involved part that did not want to be contacted, she again stated that the relative needed to have me removed from their contact list. I asked if they followed FTC regulations, she stated they follow their own regulations then put me on hold and did not return to the call.
| Company | Integrated Recovery Services |
| Complaint ID | 1689347 |
| Date Received | 12/09/2015 |
| Product | Debt collection I do not know |
| Issue | Communication tactics Called outside of 8am-9pm |
| State/ZIP Code | MI 483XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes the complaint is the result of a misunderstanding |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 12/14/2015 |
| Result | Timely Response: No, Consumer Disputed: No |
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