U.S. Bancorp Complaint: Account opening, closing, or management

#1795693 19 Feb 2016

Bank account or service Checking account

Complaint #1795693 submitted on 02/19/2016 relating to U.S. Bancorp. Complaint relates to Bank account or service Checking account - Account opening, closing, or management .

Complaint was submitted via Web and sent to the company on Friday 19th February 2016.

Narrative (may be redacted).

I closed my US bank account over 5 years ago. They left it open without my knowledge and charged late fees for things I had never purchased. Now they are preventing me from getting a new account as they sent it to my credit bureaus. I have asked over ten times for verification of debt with no response

Company U.S. Bancorp
Complaint ID 1795693
Date Received 02/19/2016
Product Bank account or service Checking account
Issue Account opening, closing, or management
State/ZIP Code MN 551XX
Consumer Consent Consent provided
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 02/19/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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