Ocwen Complaint: Loan servicing, payments, escrow account

#1664795 20 Nov 2015

Mortgage Conventional adjustable mortgage (ARM)

Complaint #1664795 submitted on 11/20/2015 relating to Ocwen. Complaint relates to Mortgage Conventional adjustable mortgage (ARM) - Loan servicing, payments, escrow account .

Complaint was submitted via Web and sent to the company on Friday 20th November 2015.

Narrative (may be redacted).

Ocwen Loan Servicing took over my mortgage, and has raised my mortgage payment by more than $ XXXX/month for tax escrow reasons that are untrue. I paid my taxes. I have proof. I have sent this proof to Ocwen by fax, by mail, by certified mail, by phone, by e-mail. They keep raising my monthly rate to the point where I am perpetually behind on my now $ XXXX/month mortgage! I can not pay this rate ; I never signed up for this. Ocwen does n't help ; they just harass me day and night and constantly threaten to foreclose on my home. I am working XXXX jobs, seven days a week. Ocwen is run by criminals! Please help!!

Company Ocwen
Complaint ID 1664795
Date Received 11/20/2015
Product Mortgage Conventional adjustable mortgage (ARM)
Issue Loan servicing, payments, escrow account
State/ZIP Code PA 190XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 11/20/2015
Result Timely Response: Yes, Consumer Disputed: Yes
 

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