Scottrade Bank Complaint: Account opening, closing, or management

#1651032 11 Nov 2015

Bank account or service Savings account

Complaint #1651032 submitted on 11/11/2015 relating to Scottrade Bank. Complaint relates to Bank account or service Savings account - Account opening, closing, or management .

Complaint was submitted via Web and sent to the company on Thursday 12th November 2015.

Narrative (may be redacted).

I am writing out of concern for the DOJ investigations in hackings against Scottrade and others.

Specifically, I know for a face, that Scottrade was informed of their cyber security vulnerabilities through numerous Whistleblower tips submitted to the SEC, some of which were forwarded to Scottrade for review.

I know this because I 'm the one who found the flaws, including the heart bleed vulnerability, and reported them to the SEC more than two years ago.

The failure of the SEC and Scottrade to understand the technical disclosures led to over XXXX XXXX customers being breached and I do not take this lightly.

Please contact the SEC and request all complaints against Scottrade and you will quickly find that their failed cybersecurity infrastructure and corporate culture was reported by myself and others numerous times, before a hack even occurred.

Company Scottrade Bank
Complaint ID 1651032
Date Received 11/11/2015
Product Bank account or service Savings account
Issue Account opening, closing, or management
State/ZIP Code CA 959XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed
Submitted Web 11/12/2015
Result Timely Response: Yes, Consumer Disputed: Yes
 

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