Complaint #1646109 submitted on 11/09/2015 relating to JPMorgan Chase & Co.. Complaint relates to Credit card - APR or interest rate .
Complaint was submitted via Web and sent to the company on Monday 9th November 2015.
When I originally submitted a application for a credit card at Chase Bank a few years ago, they gave me a range of interest rates that I could potentially qualify for. Then when they started my account, they gave me a rate well above the minimum. After several years of on time payments, I have requested a reduction in my rate. Now they are saying that my program never had a lower rate, and that I got the lowest rate available. I believe they are being dishonest.
| Company | JPMorgan Chase & Co. |
| Complaint ID | 1646109 |
| Date Received | 11/09/2015 |
| Product | Credit card |
| Issue | APR or interest rate |
| State/ZIP Code | VA 238XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 11/09/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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