American Credit Adjusters Complaint: Cont'd attempts collect debt not owed

#1644328 6 Nov 2015

Debt collection Credit card

Complaint #1644328 submitted on 11/06/2015 relating to American Credit Adjusters. Complaint relates to Debt collection Credit card - Cont'd attempts collect debt not owed Debt is not mine.

Complaint was submitted via Web and sent to the company on Friday 6th November 2015.

Narrative (may be redacted).

I received a call from ACA on Monday XX/XX/XXXX XXXX, it 's a recorded message telling you this is in regards to a sensitive matter, please press XXXX.
I pressed XXXX and got someone on the phone when I advised them that I was pressing the number XXXX he put me on hold and came back and advised they must have missed dialed and hung up.
Then : I received a call from XXXX ACA on Friday XX/XX/XXXX XXXX.
He proceeded to tell me that he was representing his customer and that he has legal rights to advise me that I owe a debt XXXX for {$850.00}. He claims I opened this account XX/XX/XXXX
I did not open this account and told him so but he kept on talking, so I asked him to send me any documents via mail and he refused.

Company American Credit Adjusters
Complaint ID 1644328
Date Received 11/06/2015
Product Debt collection Credit card
Issue Cont'd attempts collect debt not owed Debt is not mine
State/ZIP Code HI 967XX
Consumer Consent Consent provided
Company Public Response Company believes complaint represents an opportunity for improvement to better serve consumers
Company Response To Customer Closed with explanation
Submitted Web 11/06/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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