Complaint #1619450 submitted on 10/22/2015 relating to IBERIABANK. Complaint relates to Other financial service Refund anticipation check - Unexpected/Other fees .
Complaint was submitted via Web and sent to the company on Monday 26th October 2015.
I order an item on XXXX, attempted to pay it with a card through my XXXX account XXXX for {$10.00}. When it went through XXXX I would deposit {$15.00} and then I cancelled the item on, ordered on around XXXX the XXXX. I had an over draft fee on my account which was taken away due to my carelessness. I have asked several times for the over draft to be placed back, I was told no. I got a letter from Iberia last week on the XX/XX/XXXX. I cancelled the item with XXXX and when I checked I owe Iberia {$90.00}. I called and asked to speak to a customer service and was told that it could not be taken off. I called XXXX who really was not sure what to do, I spoke to another customer relations and was told the same thing. I like this bank I am just overwhelmed with this charges.
| Company | IBERIABANK |
| Complaint ID | 1619450 |
| Date Received | 10/22/2015 |
| Product | Other financial service Refund anticipation check |
| Issue | Unexpected/Other fees |
| State/ZIP Code | FL 333XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 10/26/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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