Complaint #1605984 submitted on 10/14/2015 relating to UMB Bank. Complaint relates to Bank account or service Other bank product/service - Account opening, closing, or management .
Complaint was submitted via Web and sent to the company on Wednesday 14th October 2015.
UMB Bank is the banking institution that administers my XXXX Savings account. I have been getting charged for monthly fees that I was not aware of and the money in my XXXX account has dwindled down going to the bank. UMB representative said i could have avoid the fees by optioning for the paperless statement. UMB has it mention on the statement but never put a website or link on the statements. The statements does n't the UMB address and the phone number is very inconspicuous. The statement is very nebulous. The account is setup to not give you any detail information and to drain your account with frivolous fees.
| Company | UMB Bank |
| Complaint ID | 1605984 |
| Date Received | 10/14/2015 |
| Product | Bank account or service Other bank product/service |
| Issue | Account opening, closing, or management |
| State/ZIP Code | GA 301XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 10/14/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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